We asked Dr. Oishi three salient questions about care delivery and pride in her community.
As an Asian Canadian, how did you find your way to being a chiropractor?
I was born in Kobe, Japan. My formative years were spent growing up in Japan, Taiwan, and all across the U.S. I grew up straddling two worlds, the East and the West. Instead of perceiving it as a barrier, I made it part of my identity by fusing the best parts of my Asian culture and heritage and North American upbringing and education.
In the early 90s, my family immigrated to Canada to escape the economic bubble collapse in Japan. We were looking for a better future. Becoming a Canadian citizen was the best decision we made as a family. My personal best decision was to pursue a career in chiropractic, helping people optimize their health. In 2004, I started a private clinic in Leaside with a focus on treating chronic pain and arthritis in the senior population, with a special interest in Temporomandibular Joint (TMJ) disorders, which are conditions that affect the jaw joints and surrounding muscles and ligaments. I like to challenge myself and learn new things.
When practising within your community, how does your heritage impact the delivery of care to your patients? Are there cultural norms you must consider when serving your community?
In my practice, when delivering primary care as a clinician, I can better connect with my patients in a welcoming and safe space. I have the unique perspective of being able to understand where they may be coming from. The key is making your patients comfortable enough to lower their barriers and trust you with themselves.
Culture is also a strong influence on health beliefs. In Japanese culture, politeness is a universal truth. A set of rules and social manners guide how you live and interact with others in your community. You are equally polite to strangers, friends, and family. Avoiding conflict, especially in the public eye, is key. Japan has a population of 126 million. With little personal space available, people need co-operation and respect to maintain social harmony and make life flow more smoothly.
Patients are reluctant to question and disagree with their doctor’s recommendations because it may be seen as disrespectful. The doctor is seen as an authority figure. The patient may refrain from asking questions, even if they do not fully understand the doctor’s instructions, because they don’t want to waste the doctor’s time. To avoid confrontation and maintain a harmonious patient-doctor relationship, the patient may leave their doubts and real opinions ambiguous or unspoken.
Overcoming this barrier, I am the first to ask questions to demonstrate that it is not embarrassing to clarify. It’s normal to have questions and doubts. It’s better to clear any potential misunderstandings and fears before it becomes something more. If you show others that you can be vulnerable by asking questions, they feel that they can also be open and less hesitant with you. This creates an open dialogue with shared decision-making rather than a top-down effect. You want an equal partnership with your patient regarding their health.
What brings you joy about your Asian Heritage?
Joy for me is celebrating my mixed heritage, as it uniquely provides me with a multi-sense of belonging. I try to serve the Japanese community as a health care provider and a volunteer. Helping seniors and giving back to the community is my current focus. Take chronic pain in older adults. These patients will share their wisdom and life lessons with you if you are receptive. I learn as much from them as they learn from me. It’s a positive cycle. I help them understand how to live successfully with chronic pain. Do what you want to do with less pain and be positive!
We must celebrate being different instead of being afraid of it! As a woman and a visible ethnic minority, I have faced adversity from society. It has made me work harder and smarter to prove myself. We need to ensure that gender, race, and diversity are equally represented in the chiropractic profession and leadership to better reflect the patients and professionals we serve. That is our future.