Member Experience Team (MET)

If you’re an OCA member, please log in to your Self-Serve Member Portal to reach our Member Experience Team (MET) and receive support within 48 hours. We’re here to ensure you attain maximum value from your member benefits.
We’re available Monday to Friday from 9 a.m. to 5 p.m. to help you and your team troubleshoot issues and overcome any practice obstacles.

Communications & Media Relations

If you’re an OCA member and require communications, marketing, or digital (e.g., social media) support, contact your OCA communications team at communications@chiropractic.on.ca. If a member of the media contacts you, or you require media relations support, please email your OCA media relations team at mediarelations@chiropractic.on.ca. Someone will get back to you as soon as possible.
If you’re a member of the media, please contact the OCA media relations team at mediarelations@chiropractic.on.ca and check our Media Room page for news releases and other resources.

Senior Leadership Team

Caroline Brereton
Chief Executive Officer
cbrereton [at] chiropractic.on.ca

Catherine Melville
VP, Communications and Government Relations
cmelville [at] chiropractic.on.ca

Jim Wright
VP, Corporate Member Programs and Chief Information Officer
Jwright [at] chiropractic.on.ca

Operations

Deborah Gibson
Office Manager
dgibson [at] chiropractic.on.ca
Senior Management, Board and Governance Support,
Joint Health and Safety Committee

Alison Smiley
Administrative Coordinator
asmiley [at] chiropractic.on.ca
Senior Management Team Support

Anthony Tabinga
Specialist, Member Programs and Services
atabinga [at] chiropractic.on.ca

Benjamin Xafflorey
Manager, Member Programs & Services and Privacy Officer
bxafflorey [at] chiropractic.on.ca
Webinars, Student and New Graduate Programs, Project Management, Privacy

Software Sales & Support (OCA Aspire, PMP)

Akash Chaudhary
Member Support Representative
oca [at] chiropractic.on.ca
Software Support

Ravi Cherukuri
Quality Analyst & Support
rcherukuri [at] chiropractic.on.ca

Maryza De Silva
Product Manager
mdesilva [at] chiropractic.on.ca
OCA Aspire Onboarding

Rachel Guloien
Systems Adoption Specialist
rguloien [at] chiropractic.on.ca

Sufera Khan
Systems Adoption Specialist
skhan [at] chiropractic.on.ca

Bharavi Kilaru
Manager, Quality Assurance & Support
bkilaru [at] chiropractic.on.ca

Cohen MacDonald
Senior Data Scientist
cohen.macdonald [at] chiropractic.on.ca

Nicolas McWatters
Senior eContent and Sales Specialist
nmcwatters [at] chiropractic.on.ca

Kranthi Paruchi
Quality Assurance & Support
kparuchi [at] chiropractic.on.ca

Sonya Van Driesten (on leave)
Manager, Systems Adoption Specialist
svandriesten [at] chiropractic.on.ca

Sayli Velankar
Systems Adoption Specialist
svelankar [at] chiropractic.on.ca

Judy Wong
Systems Adoption Specialist
jwong [at] chiropractic.on.ca

Membership Support

Linda Baldasio
Lead, Service Representative
oca [at] chiropractic.on.ca
General Membership Support

Stakeholder Relations, Health Policy & Program Development

Dianna Pasic
Manager, Programs, Policy and Evaluation
dpasic [at] chiropractic.on.ca
Auto insurance, Rapid Access Clinics (RACs), Health2Work, WSIB

Communications & Marketing

Jeremy Civiero
Manager, Digital Content Strategy
jciviero [at] chiropractic.on.ca
Social Media/Community Management

Sabrina Jeria
Manager, Communications
sjeria [at] chiropractic.on.ca
Public Relations, Member Communications, Media Relations, Issues Management

William Brown
Senior Communications Specialist
wbrown [at] chiropractic.on.ca

Sasha Babakhanova (parental leave)
Manager, Communications
sbabakhanova [at] chiropractic.on.ca
Public Relations, Member Communications, Media Relations, Issues Management

Finance

Rasha Louca
Senior Accountant
rlouca [at] chiropractic.on.ca

Ashleigh Warner
Business Systems Consultant
awarner [at] chiropractic.on.ca

Chiropractic Consultants

Dr. Moez Rajwani
mrajwani [at] sympatico.ca
Auto Insurance, WSIB

Dr. Amy Brown
abrown [at] chiropractic.on.ca
Health System Integration/Employment, Outreach and Volunteer Opportunities


Ontario Chiropractic Association Office

416-860-0070 1-877-327-2273 (toll-free)  oca [at] chiropractic.on.ca