Member Experience Team (MET)

If you’re an OCA member, please log in to your Self-Serve Member Portal to reach our Member Experience Team (MET) and receive support within 48 hours. We’re here to ensure you attain maximum value from your member benefits.

We’re available Monday to Friday from 9 a.m. to 5 p.m. to help you and your team troubleshoot issues and overcome any practice obstacles.

Communications and Media Relations

If you’re an OCA member and require communications, marketing, or digital (e.g., social media) support, contact your OCA communications team at If a member of the media contacts you, or you require media relations support, please email your OCA media relations team at Someone will get back to you within 48 hours.

If you’re a member of the media, please contact the OCA media relations team at and check our Media Room page for news releases and other resources.

Senior Leadership Team

Caroline Brereton

Chief Executive Officer
cbrereton [at]

Jim Wright

VP, Corporate Member Programs and Chief Information Officer
Jwright [at]


Deborah Gibson

Office Manager
dgibson [at]
Senior Management, Board and Governance Support,
Joint Health and Safety Committee

Alison Smiley

Administrative Coordinator
asmiley [at]
Senior Management Team Support

Anthony Tabinga

Specialist Member Programs and Services
atabinga [at]

Benjamin Xafflorey

Manager, Member Programs and Privacy Officer
bxafflorey [at]
Webinars, Student and New Graduate Programs, Project Management, Privacy

Software Sales and Support (OCA Aspire, PMP)

Sharon K. Singh

Director, Member Experience
oca [at]
Software Sales and Support, Membership Support

Linds Allen

Member Experience Representative, OCA Aspire Sales & Marketing
oca [at]
Software Sales and Marketing

Akash Chaudhary

Member Support Representative
oca [at]
Software Support

Jeffrey Navarro

Member Support Representative
oca [at]
Software Support

Maryza De Silva (maternity leave)

Systems Adoption Specialist and Product Manager
mdesilva [at]
OCA Aspire Onboarding

Sufera Khan

Systems Adoption Specialist
skhan [at]

Bharavi Kilaru

Manager, Quality Assurance & Support
bkilaru [at]

Nicolas McWatters

Systems Adoption Specialist
nmcwatters [at]

Sajiya Somji

Data Analyst
ssomji [at]
OCA Aspire Onboarding

Sonya Van Driesten

Team Lead, Systems Adoption Specialist
svandriesten [at]

Membership Support

Linda Baldasio

Lead, Service Representative
oca [at]
General Membership Support

Stakeholder Relations, Health Policy & Program Development

Jillian Fernandez

Manager, Stakeholder Relations
jfernandez [at]
Partnership4Better Health, Stakeholder Communications, Extended Health Care

Dianna Pasic

Health Policy Analyst
dpasic [at]
Auto insurance, Rapid Access Clinics (RACs), Health2Work, WSIB

Communications & Marketing

Leslie Hetherington

Acting Director, Communications and Marketing and
Manager, Digital Communications
lhetherington [at]

Communications Strategy and Oversight, Website, Blogs, Social Media, Podcasts

Sasha Babakhanova

Senior Communications Specialist
sbabakhanova [at]
Public Relations, Member Communications, Media Relations

John Bromley

Manager, Integrated Communications
jbromley [at]
Public Relations, Strategic Communications, Member Communications, Media Relations

Jeremy Civiero

Digital Communications Specialist
jciviero [at]
Website, Social Media/Community Management


Paul Nicholls

Director of Finance & Administration
pnicholls [at]

Ashleigh Warner

Business Systems Analyst
awarner [at]

Chiropractic Consultants

Dr. Moez Rajwani

mrajwani [at]
Auto Insurance, WSIB

Dr. Amy Brown

abrown [at]
Health System Integration/Employment, Outreach and Volunteer Opportunities

Ontario Chiropractic Association Office

Phone: 416-860-0070 | Toll-free at 1-877-327-2273
oca [at]