Member Experience Team (MET)
If you’re an OCA member, please log in to your Self-Serve Member Portal to reach our Member Experience Team (MET) and receive support within 48 hours. We’re here to ensure you attain maximum value from your member benefits.
We’re available Monday to Friday from 9 a.m. to 5 p.m. to help you and your team troubleshoot issues and overcome any practice obstacles.
Communications and Media Relations
If you’re an OCA member and require communications, marketing, or digital (e.g., social media) support, contact your OCA communications team at communications@chiropractic.on.ca. If a member of the media contacts you, or you require media relations support, please email your OCA media relations team at mediarelations@chiropractic.on.ca. Someone will get back to you within 48 hours.
If you’re a member of the media, please contact the OCA media relations team at mediarelations@chiropractic.on.ca and check our Media Room page for news releases and other resources.
Senior Leadership Team
Caroline Brereton
Chief Executive Officer
416-860-4155
cbrereton [at] chiropractic.on.ca
Jim Wright
VP, Corporate Member Programs and Chief Information Officer
416-860-4156
Jwright [at] chiropractic.on.ca
Operations
Deborah Gibson
Office Manager
416-860-4159
dgibson [at] chiropractic.on.ca
Senior Management, Board and Governance Support,
Joint Health and Safety Committee
Alison Smiley
Administrative Coordinator
asmiley [at] chiropractic.on.ca
Senior Management Team Support
Anthony Tabinga
Specialist Member Programs and Services
416-860-4164
atabinga [at] chiropractic.on.ca
Benjamin Xafflorey
Manager, Member Programs and Privacy Officer
416-860-7187
bxafflorey [at] chiropractic.on.ca
Webinars, Student and New Graduate Programs, Project Management, Privacy
Software Sales and Support (OCA Aspire, PMP)
Sharon K. Singh
Director, Member Experience
416-860-7182
oca [at] chiropractic.on.ca
Software Sales and Support, Membership Support
Linds Allen
Member Experience Representative, OCA Aspire Sales & Marketing
416-860-7197
oca [at] chiropractic.on.ca
Software Sales and Marketing
Akash Chaudhary
Member Support Representative
416-860-4162
oca [at] chiropractic.on.ca
Software Support
Jeffrey Navarro
Member Support Representative
416-860-4158
oca [at] chiropractic.on.ca
Software Support
Maryza De Silva (maternity leave)
Systems Adoption Specialist and Product Manager
416-860-4160
mdesilva [at] chiropractic.on.ca
OCA Aspire Onboarding
Sufera Khan
Systems Adoption Specialist
skhan [at] chiropractic.on.ca
Bharavi Kilaru
Manager, Quality Assurance & Support
416-860-7189
bkilaru [at] chiropractic.on.ca
Nicolas McWatters
Systems Adoption Specialist
nmcwatters [at] chiropractic.on.ca
Sajiya Somji
Data Analyst
416-860-0070
ssomji [at] chiropractic.on.ca
OCA Aspire Onboarding
Sonya Van Driesten
Team Lead, Systems Adoption Specialist
svandriesten [at] chiropractic.on.ca
Membership Support
Linda Baldasio
Lead, Service Representative
416-860-0070
oca [at] chiropractic.on.ca
General Membership Support
Stakeholder Relations, Health Policy & Program Development
Jillian Fernandez
Manager, Stakeholder Relations
416-860-4163
jfernandez [at] chiropractic.on.ca
Partnership4Better Health, Stakeholder Communications, Extended Health Care
Dianna Pasic
Health Policy Analyst
416-860-7186
dpasic [at] chiropractic.on.ca
Auto insurance, Rapid Access Clinics (RACs), Health2Work, WSIB
Communications & Marketing
Leslie Hetherington
Acting Director, Communications and Marketing and
Manager, Digital Communications
416-948-7160
lhetherington [at] chiropractic.on.ca
Communications Strategy and Oversight, Website, Blogs, Social Media, Podcasts
Sasha Babakhanova
Senior Communications Specialist
416-860-4163
sbabakhanova [at] chiropractic.on.ca
Public Relations, Member Communications, Media Relations
John Bromley
Manager, Integrated Communications
416-860-7193
jbromley [at] chiropractic.on.ca
Public Relations, Strategic Communications, Member Communications, Media Relations
Jeremy Civiero
Digital Communications Specialist
jciviero [at] chiropractic.on.ca
Website, Social Media/Community Management
Finance
Paul Nicholls
Director of Finance & Administration
416-860-7185
pnicholls [at] chiropractic.on.ca
Ashleigh Warner
Business Systems Analyst
416-860-4161
awarner [at] chiropractic.on.ca
Chiropractic Consultants
Dr. Moez Rajwani
416-860-4157
mrajwani [at] sympatico.ca
Auto Insurance, WSIB
Dr. Amy Brown
416-860-4157
abrown [at] chiropractic.on.ca
Health System Integration/Employment, Outreach and Volunteer Opportunities
Ontario Chiropractic Association Office
Phone: 416-860-0070 | Toll-free at 1-877-327-2273
oca [at] chiropractic.on.ca