Member Experience Team (MET)

If you’re an OCA member, please log in to your Self-Serve Member Portal to reach our Member Experience Team (MET) and receive support within 48 hours. We’re here to ensure you attain maximum value from your member benefits.

We’re available Monday to Friday from 9 a.m. to 5 p.m. to help you and your team troubleshoot issues and overcome any practice obstacles.


Communications and Media Relations

If you’re an OCA member and require communications, marketing, or digital (e.g., social media) support, contact your OCA communications team at communications@chiropractic.on.ca. If a member of the media contacts you, or you require media relations support, please email your OCA media relations team at mediarelations@chiropractic.on.ca. Someone will get back to you within 48 hours.

If you’re a member of the media, please contact the OCA media relations team at mediarelations@chiropractic.on.ca and check our Media Room page for news releases and other resources.


Senior Leadership Team

Caroline Brereton

Chief Executive Officer
416-860-4155
cbrereton [at] chiropractic.on.ca

Jim Wright

VP, Corporate Member Programs and Chief Information Officer
416-860-4156
Jwright [at] chiropractic.on.ca

Leslie Hetherington

VP, Strategic Communications and Marketing
416-948-7160
lhetherington [at] chiropractic.on.ca
Communications Strategy and Oversight, Marketing, Issues Management, Digital Communications, Podcasts


Operations

Deborah Gibson

Office Manager
416-860-4159
dgibson [at] chiropractic.on.ca
Senior Management, Board and Governance Support,
Joint Health and Safety Committee

Alison Smiley

Administrative Coordinator
asmiley [at] chiropractic.on.ca
Senior Management Team Support

Anthony Tabinga

Specialist Member Programs and Services
416-860-4164
atabinga [at] chiropractic.on.ca

Benjamin Xafflorey

Manager, Member Programs & Services and Privacy Officer
416-860-7187
bxafflorey [at] chiropractic.on.ca
Webinars, Student and New Graduate Programs, Project Management, Privacy


Software Sales and Support (OCA Aspire, PMP)

Sharon K. Singh

Director, Member Experience – Software Sales, Support and Membership
416-860-7182
oca [at] chiropractic.on.ca
Software Sales, Support and Membership

Akash Chaudhary

Member Support Representative
416-860-4162
oca [at] chiropractic.on.ca
Software Support

Jeffrey Navarro

Member Support Representative
416-860-4158
oca [at] chiropractic.on.ca
Software Support

Maryza De Silva (maternity leave)

Systems Adoption Specialist and Product Manager
416-860-4160
mdesilva [at] chiropractic.on.ca
OCA Aspire Onboarding

Ravi Cherukuri

Quality Analyst & Support
rcherukuri [at] chiropractic.on.ca

Kunal Choudhary

Manager, OCA Aspire Marketing
kchoudhary [at] chiropractic.on.ca

Sufera Khan

Systems Adoption Specialist
skhan [at] chiropractic.on.ca

Bharavi Kilaru

Manager, Quality Assurance & Support
416-860-7189
bkilaru [at] chiropractic.on.ca

Nicolas McWatters

Systems Adoption Specialist
nmcwatters [at] chiropractic.on.ca

Kranthi Paruchi

Quality Assurance & Support
kparuchi [at] chiropractic.on.ca

Sonya Van Driesten

Team Lead, Systems Adoption Specialist
svandriesten [at] chiropractic.on.ca

David Williams

Business Development Lead
dwilliams [at] chiropractic.on.ca


Membership Support

Linda Baldasio

Lead, Service Representative
416-860-0070
oca [at] chiropractic.on.ca
General Membership Support


Stakeholder Relations, Health Policy & Program Development

Jillian Fernandez

Manager, Stakeholder Relations
416-860-4163
jfernandez [at] chiropractic.on.ca
Partnership4Better Health, Stakeholder Communications, Extended Health Care

Dianna Pasic

Manager, Programs, Policy and Evaluation
416-860-7186
dpasic [at] chiropractic.on.ca
Auto insurance, Rapid Access Clinics (RACs), Health2Work, WSIB


Communications & Marketing

Sasha Babakhanova

Manager, Communications
416-860-4163
sbabakhanova [at] chiropractic.on.ca
Public Relations, Member Communications, Media Relations, Issues Management

John Bromley

Communications Consultant
416-860-7193
jbromley [at] chiropractic.on.ca
Public Relations, Strategic Communications, Member Communications, Media Relations

Jeremy Civiero

Senior Digital Communications Specialist
jciviero [at] chiropractic.on.ca
Website, Social Media/Community Management


Finance

Paul Nicholls

Director of Finance & Administration
416-860-7185
pnicholls [at] chiropractic.on.ca

Ashleigh Warner

Business Systems Analyst
416-860-4161
awarner [at] chiropractic.on.ca


Chiropractic Consultants

Dr. Moez Rajwani

416-860-4157
mrajwani [at] sympatico.ca
Auto Insurance, WSIB

Dr. Amy Brown

416-860-4157
abrown [at] chiropractic.on.ca
Health System Integration/Employment, Outreach and Volunteer Opportunities


Ontario Chiropractic Association Office

Phone: 416-860-0070 | Toll-free at 1-877-327-2273
oca [at] chiropractic.on.ca