Member Experience Team (MET)
If you’re an OCA member, please log in to your Self-Serve Member Portal to reach our Member Experience Team (MET) and receive support within 48 hours. We’re here to ensure you attain maximum value from your member benefits.
We’re available Monday to Friday from 9 a.m. to 5 p.m. to help you and your team troubleshoot issues and overcome any practice obstacles.
Communications and Media Relations
If you’re an OCA member and require communications, marketing, or digital (e.g., social media) support, contact your OCA communications team at communications@chiropractic.on.ca. If a member of the media contacts you, or you require media relations support, please email your OCA media relations team at mediarelations@chiropractic.on.ca. Someone will get back to you within 48 hours.
If you’re a member of the media, please contact the OCA media relations team at mediarelations@chiropractic.on.ca and check our Media Room page for news releases and other resources.
Senior Leadership Team
Caroline Brereton
Chief Executive Officer
416-860-4155
cbrereton [at] chiropractic.on.ca
Jim Wright
VP, Corporate Member Programs and Chief Information Officer
416-860-4156
Jwright [at] chiropractic.on.ca
Operations
Deborah Gibson
Office Manager
416-860-4159
dgibson [at] chiropractic.on.ca
Senior Management, Board and Governance Support,
Joint Health and Safety Committee
Alison Smiley
Administrative Coordinator
asmiley [at] chiropractic.on.ca
Senior Management Team Support
Anthony Tabinga
Specialist, Member Programs and Services
416-860-4164
atabinga [at] chiropractic.on.ca
Benjamin Xafflorey
Manager, Member Programs & Services and Privacy Officer
416-860-7187
bxafflorey [at] chiropractic.on.ca
Webinars, Student and New Graduate Programs, Project Management, Privacy
Software Sales and Support (OCA Aspire, PMP)
Sharon K. Singh
Director, Member Experience – Software Sales, Support and Membership
416-860-7182
oca [at] chiropractic.on.ca
Software Sales, Support and Membership
Akash Chaudhary
Member Support Representative
416-860-4162
oca [at] chiropractic.on.ca
Software Support
Ravi Cherukuri
Quality Analyst & Support
rcherukuri [at] chiropractic.on.ca
Kunal Choudhary
Manager, OCA Aspire Marketing
kchoudhary [at] chiropractic.on.ca
Maryza De Silva
Product Manager
416-860-4160
mdesilva [at] chiropractic.on.ca
OCA Aspire Onboarding
Rachel Guloien
Systems Adoption Specialist
rguloien [at] chiropractic.on.ca
Sufera Khan
Systems Adoption Specialist
skhan [at] chiropractic.on.ca
Bharavi Kilaru
Manager, Quality Assurance & Support
416-860-7189
bkilaru [at] chiropractic.on.ca
Anusha Lavu
Software Support Analyst
alavu [at] chiropractic.on.ca
Cohen MacDonald
Senior Data Scientist
cohen.macdonald [at] chiropractic.on.ca
Nicolas McWatters
Senior eContent and Sales Specialist
nmcwatters [at] chiropractic.on.ca
Jeffrey Navarro
Member Support Representative
416-860-4158
oca [at] chiropractic.on.ca
Software Support
Kranthi Paruchi (on leave)
Quality Assurance & Support
kparuchi [at] chiropractic.on.ca
Sonya Van Driesten
Manager, Systems Adoption Specialist
svandriesten [at] chiropractic.on.ca
Sayli Velankar
Systems Adoption Specialist
svelankar [at] chiropractic.on.ca
David Williams
Business Development Lead
dwilliams [at] chiropractic.on.ca
Judy Wong
Systems Adoption Specialist
jwong [at] chiropractic.on.ca
Membership Support
Linda Baldasio
Lead, Service Representative
416-860-0070
oca [at] chiropractic.on.ca
General Membership Support
Stakeholder Relations, Health Policy & Program Development
Dianna Pasic
Manager, Programs, Policy and Evaluation
416-860-7186
dpasic [at] chiropractic.on.ca
Auto insurance, Rapid Access Clinics (RACs), Health2Work, WSIB
Communications & Marketing
Sasha Babakhanova
Manager, Communications
416-860-4163
sbabakhanova [at] chiropractic.on.ca
Public Relations, Member Communications, Media Relations, Issues Management
Jeremy Civiero
Senior Digital Communications Specialist
jciviero [at] chiropractic.on.ca
Website, Social Media/Community Management
Finance
Paul Nicholls
Director of Finance & Administration
416-860-7185
pnicholls [at] chiropractic.on.ca
Ashleigh Warner
Business Systems Analyst
416-860-4161
awarner [at] chiropractic.on.ca
Chiropractic Consultants
Dr. Moez Rajwani
mrajwani [at] sympatico.ca
Auto Insurance, WSIB
Dr. Amy Brown
abrown [at] chiropractic.on.ca
Health System Integration/Employment, Outreach and Volunteer Opportunities
Ontario Chiropractic Association Office
Phone: 416-860-0070 | Toll-free at 1-877-327-2273
oca [at] chiropractic.on.ca