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Preferred Provider Organizations (PPOs) are health care arrangements in which health care professionals and facilities provide services to subscribed clients at reduced rates.

Premium is an amount an insured party pays for an insurance policy, normally re-evaluated on an annual basis.

Reasonable and Customary (R&C) fees are the established maximum charges or typical fee ranges within which an insurer will reimburse costs for specific products or services.

Standard of Practice is an authoritative statement that sets out the framework of the legal and professional basis of chiropractic practice in Ontario. Set out by the College of Chiropractors of Ontario (CCO), Standards of Practice provide a guide to the knowledge, skills, judgment and values needed to practice chiropractic safely and ethically. Standards of practice are approved by Council after public consultation.

Telehealth (sometimes called virtual care) refers to the remote delivery of care to patients using information and communications technology. Telehealth can be delivered and received using a telephone (landline, mobile phone, smartphone) and/or by using encrypted real-time web-based audio or video conferencing applications on computers, tablets and smartphones.

Third-party direct billing services is when a health care provider submits insurance claims for qualifying treatments directly to a patient’s insurance company. The provider then receives the payment directly from the patient’s insurance provider, removing the patient from the payment and claims submission loop.

Virtual care (sometimes called telehealth) refers to the remote delivery of care to patients using information and communications technology. Virtual care can be delivered and received using a telephone (landline, mobile phone, smartphone) and/or real-time web-based audio or video conferencing applications on computers, tablets and smartphones.

Workplace Safety and Insurance Board (WSIB) is a publicly administered insurance provider that provides compensation and other benefits to workers who become sick or injured because of their job. The WSIB is also mandated to provide compensation to the family members of workers who die because of their job. Workplace insurance is a “no-fault” system based on collective employer liability. That means that injured workers and/or their families receive WSIB compensation in exchange for the [...]