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How to Answer Hard Questions

What if you’re challenged at your practice over a diagnosis? Or questioned while speaking to a patient or caregiver? Learn how to effectively address concerns and respond to hard questions in this webinar. Speaker Ivan Wanis Ruiz, Dale Carnegie Training Watch the Webinar Additional Resources Managing Difficult Encounters: Understanding Physician, Patient, and Situational Factors Personality Disorders: Review and Clinical Application in Daily Practice Having Difficult Conversations: The Advanced Practitioner’s Role Behavioural Insights Group (downloadable [...]

Summer Accounting and Tax Clean-up (Rebroadcast)

As summer approaches, take advantage of the time to get your financial records up-to-date. This webinar reviews major accounting and tax considerations you should address at least once a year. Speaker Kevin Fok, SRJ Chartered Accountants * This webinar was originally broadcast on June 07, 2017 * Watch the Webinar Downloads Summer Accounting and Tax Clean-Up - Presentation Slides (PDF) Additional Resources OCA Resources for Accounting & Finance Related Webinars HST: Real Case Scenarios GST/HST Rules [...]

Let’s Make a Deal: Buying & Selling a Practice (Rebroadcast)

When buying or selling a practice, what are your options for dealing with liability, tax considerations and non-compete or non-solicit provisions? Speaker: Denise Robertson, Mills & Mills LLP Original Broadcast: November 18, 2015 Watch Webinar Additional Resources Let’s Make a Deal: Buying & Selling a Practice - Presentation Slides Let’s Make a Deal: Buying & Selling a Practice - MP3 Version

Breaking the Ice – Techniques for Instantly Building a Connection

Learn techniques to connect instantly and authentically with potential patients and colleagues. Dale Carnegie principles are applied to enhance the way you communicate with new people and build mutually beneficial relationships. Speaker Ivan Wanis Ruiz, Dale Carnegie Training Original Broadcast November 9, 2016 Watch the Webinar Downloads Breaking the Ice: Techniques for Instantly Building a Connection - Presentation Slides Networking Checklist (PDF) Quick Tips on Communication Strategies (PDF) Related Webinars & Videos The Golden [...]

Building Referral Relationships (Rebroadcast)

Strong referral relationships with other health care providers in your community are a proven strategy for building your patient roster and providing excellent patient care. In this webinar, Drs. Sasha Hamid, Frank Nhan and Sheri Robertson share the insights they’ve gained in their collaborations with a range of health professionals including naturopaths, registered massage therapists, physiotherapists, physicians and nurse practitioners. They will discuss various types of referral relationships and how they have developed unique partnerships. [...]

Money Talk for New Chiropractors (Rebroadcast)

Welcome to life as a chiropractor! In your first five years in practice, you may be paying off school debt, looking for employment, deciding where to live, or thinking about starting a family. This webinar will help you navigate early career decisions that can strengthen your financial future. Speaker Saeed Ally, CIM, CFP, B.Sc., IA Securities Inc. * This webinar was originally broadcast on September 30, 2016 * Watch the Webinar Additional Resources OCA Resources for [...]

Social Media Marketing 101 (Rebroadcast)

Learn how to use social media websites strategically to engage your patients and keep them choosing you. Speaker Ryan Nahas, Spark Marketing Original Broadcast November 12, 2014 Watch the Webinar Additional Resources Social Media Marketing: Presentation Slides Social Media Toolkit Downloads Attracting New Patients with Social Media (Webinar)

Protecting Your Practice and EHR

The CCPA will present how to mitigate risk and liability when using EHRs in your clinic. You’ll learn how EHRs can be used for informed consent, roadmaps to care, practice protection and consistently excellent patient care. With technology becoming an essential part of the health sector, make sure your clinic is prepared for the future. Speaker(s) Dr. Greg Dunn and Dr. Dean Wright, CCPA Original Broadcast February 2016 Watch the Webinar Additional Resources OCA [...]

Integrating an Electronic Health Record System in Your Clinic

An Electronic Health Record (EHR) system can help you quickly record thorough compliant, clinical notes that can easily be stored digitally. Iqbal Sian and Silvia Stanica of your OCA team will help you understand the process of implementing an EHR, as well as best practices and tips for EHR use. Speakers Iqbal Sian, Project Manager and Silvia Stanica, Project Analyst, OCA Watch the Webinar Additional Resources Integrating an Electronic Health Record System [...]

Are You Adequately Covered? Understanding Automobile Insurance Coverage (Rebroadcast)

Do you know if you are adequately insured in the event that you or a family member are injured in a vehicle collision, or they injure someone else? OCA Affinity Partner, Beyond Law, explains the types of coverage available, including optional increased benefits, and the importance of understanding liability limits under a current auto policy. Speaker(s): Kate Mazzucco, Partner Beyond Law LLP and Josh Nisker, Partner Beyond Law LLP Original Broadcast: November 7, 2018 Watch [...]