Webinars On-Demand

HCAI and Coding

HCAI Senior Health Advisor Viivi Reis, OCA PMP and Software Development Manager Lauren James and Health Policy Officer Dr. Moez Rajwani offered this instructional webinar on HCAI coding. The session discusses: ICD-10, CCI and GAP codes; the use of "S" codes for physical injuries caused by MVA; where to find codes including the full codeset; selecting codes in PMP; How to give adjusters enough information to adjudicate (codes do not offer sufficient detail in many cases). Downloads [...]

Falls and Floods: Protecting Your Practice

What is your liability if a patient slips and falls in your office? Who pays if a flood in your clinic causes water damage next door? Learn about premises liability and how to protect your business with office insurance. Speaker Steven Campanella, Brokers Trust Insurance Group Inc. Watch Webinar Additional Resources Falls and Floods: Protecting your Practice (Presentation Slides) MP3 Falls and Floods: Protecting your Practice: MP3 Version Falls and Floods: Protecting your Practice: [...]

Understanding Cloud Technology

What does cloud technology mean for your clinic? This webinar will give an overview of cloud technology, privacy and security, the benefits of cloud storage to your clinic, and dispel some common misconceptions. Speaker: Ron G. Parker, Group Director, Emerging Technology Watch Webinar Downloads Understanding Cloud Technology - Presentation Slides Understanding Cloud Technology - White Paper Understanding Cloud Technology - MP3 Version Understanding Cloud Technology Q&A Only- MP3 Version

Increasing the Usability of Your New Website

This webinar will feature recommendations on making your website user‐friendly and easy to navigate, attracting users to highlighted content and creating effective calls to action. We will focus on formatting, organization and layout. Speaker: Jenn Melynk, SiteWyze Solutions Watch Webinar Additional Resources Managing Your Online Presence Mobile Search Optimization: Turning Neighbours into Patients Building a Great Website for Your Practice  

Data Analytics and Your Clinic 

This panel discussion will give an overview of different uses of your practice's data: Reporting, Research and Analytics. We will discuss examples of each and how you can contribute data to analytics initiatives and how your clinic could benefit from this. Watch the Webinar Downloads Data Analytics and Your Clinic - Presentation PDF Version

Simple Tips to Boost Your Patient Caseload

The InnoCare team will discuss simple and subtle tips to increase patient traffic to your clinic while ensuring that your clinic doesn't feel the squeeze operationally. Speakers Michael Barton, InnoCare Watch the Webinar Additional Resources Collaboration & Referral Resource Kit Resources for Marketing Your Practice Simple Tips to Boost Your Caseload - presentation slides (PDF) Tip Sheet - Innocare One Pager (PDF)

Falls and Floods: Protecting Your Office (Rebroadcast)

What is your liability if a patient slips and falls in your office? Who pays if a flood in your clinic causes water damage next door? Learn about premises liability and how to protect your business with office insurance. Speaker Steven Campanella, Brokers Trust Insurance Group Inc. * This webinar was originally broadcast on  January 13, 2016 * Watch Webinar Additional Resources Falls and Floods: Protecting your Practice (Presentation Slides) MP3 Falls and Floods: Protecting your [...]

Migrating from Paper to EHR

Catherine Renwick from Gevity Consulting Inc. is an expert on EHR implementation. She will discuss the advantages of switching to EHRs, how to migrate patient data from paper notes or previous software, and tips on how to pull off a successful transition. Speaker(s) Catherine Renwick, Gevity Consulting Inc. Original Broadcast February 24, 2016 Watch the Webinar Additional Resources Migrating From Paper to EHR - Presentation Slides (PDF) Migrating From Paper to EHR (MP3 Version) [...]

Clinic Change Management

Whether it’s implementing new products, expanding your clinic team or introducing new services, strategic implementation of change is important to maintaining a successful practice. This webinar will introduce some of the main concepts of change management and how you can apply them to your clinic. Speaker Lynsey Turchet, Consultant, MD+A Health Solutions Watch Webinar Additional Resources Canada Health Infoway – Change Management Toolkit: Leading Change in Health Care Prosci – What is Change Management Downloads Clinic Change [...]

Optimizing Your Front Desk: Get New Patients Without Added Cost

This webinar will teach you how to recruit and keep an excellent front desk team, giving you tips to make sure your front desk staff represents your practice. You'll learn how to maximize appointment bookings and the "magic" question to get you more new patients. Speakers Michael Barton, InnoCare Watch Webinar Additional Resources Optimizing Your Front Desk: Get New Patients Without Added Cost - presentation slides (PDF) HR Resources