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Effective communication strategies are essential to success in practice. Whether you’re negotiating options for care with your patients, building relationships with other health professionals or presenting at events, strong communication skills can help you build meaningful relationships and mutual understanding. This workshop will introduce you to actionable tips and communication strategies to help you put your best foot forward.

This fast-paced interactive workshop will cover all aspects of effective communication including public speaking, networking and negotiations. We will explore practical examples related to health care and practice these new skills with interactive exercises drawn from Dale Carnegie Principles.

Workshop attendees will receive a Certificate of Completion and three CE structured credit hours.

Learning Objectives

Become a Great Public Speaker:

  • Gain attention and create strong impressions
  • Persuade and engage your audience
  • Speak with confidence and authority
  • Answer questions effectively

Facilitate Understanding:

  • Communicate complex ideas simply
  • Create a lasting understanding
  • Use visual aids effectively

Gain Willing Cooperation:

  • Overcome barriers to authentic connections and strong relationships
  • Present your case effectively without high-pressure tactics
  • Convince others in a positive and cooperative manner

▼ Click here for workshop agenda

Date: Thursday, February 18, 2016
Time: 5:30 p.m. – 9 p.m.
Location: Waterloo, ON
Venue: Courtyard Waterloo St. Jacobs – 50 Benjamin Rd., Waterloo, ON, N2V 2J9

Maps/Driving Directions:

Click here to view on Google Maps

From the 401:

Take exit 278 for ON-8 toward Kitchener/Waterloo.

Continue onto ON-8 West and ON-7 E/ON-85 N exit toward Guelph/Waterloo.

Merge onto ON-7. Continue onto Conestoga Pkwy/ON-85 N.

Take the Regional Road 15 exit toward Saint Jacob and turn left onto King St N/Waterloo Regional Rd 15.

Turn left at the 1st cross street onto Farmers Market Rd and then left onto Benjamin Rd.

The destination will be on the right.


Complimentary on-site parking.

Instructor: Ivan Wanis Ruiz from Dale Carnegie Training

Ivan Wanis Ruiz has over 15 years of communication and public speaking experience. Originally trained at the Ministry of Attorney General’s Office of British Columbia in facilitation, he spent two years facilitating interactive workshops on racism and violence prevention. He is a distinguished Toastmaster (DTM), Certified Dale Carnegie trainer in High Impact Presentations, a graduate of The Second City Improv and accomplished actor whose credits include Supernatural, Covert Affairs and Smallville to name a few. He has been a guest instructor at The University of British Columbia Sauder School of Business, The OISE School at University of Toronto and The Ted Rogers School of Business Management at Ryerson University.

Ivan has also put his public speaking skills to the test in a variety of environments from formal awards ceremonies (Latin Chamber of Commerce Awards) to specialty events like Salsa on St. Clair. Most recently, Ivan was the host for the Pan Am / Parapan Am Games torch relay & games, speaking and entertaining groups of thousands nightly.

You can find out more about Ivan on his website:


Pricing CategoryEarly Bird* (Ends January 18)Regular*
OCA Member$79$99
OCA 2015 Graduate / Student Member$59$79
Non-OCA Member (Contact OCA for registration) 1-877-327-2273$129$149

*Plus HST

Refund/Cancellation Policy  

In the event that you choose to cancel your registration, a full refund less $25 will be provided for cancellations received in writing by February 1, 2016. No refunds will be provided after February 1, 2016.


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