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Effective communication strategies are essential to success in practice. Whether you’re negotiating options for care with your patients, building relationships with other health professionals or presenting at events, strong communication skills can help you build meaningful relationships and mutual understanding. This workshop will introduce you to actionable tips and communication strategies to help you put your best foot forward.

This fast-paced interactive workshop will cover all aspects of effective communication including public speaking, networking and negotiations. We will explore practical examples related to health care and practice these new skills with interactive exercises drawn from Dale Carnegie Principles.

Workshop attendees will receive a Certificate of Completion and three CE structured credit hours.

Learning Objectives

Become a Great Public Speaker:

  • Gain attention and create strong impressions
  • Persuade and engage your audience
  • Speak with confidence and authority
  • Answer questions effectively

Facilitate Understanding:

  • Communicate complex ideas simply
  • Create a lasting understanding
  • Use visual aids effectively

Gain Willing Cooperation:

  • Overcome barriers to authentic connections and strong relationships
  • Present your case effectively without high-pressure tactics
  • Convince others in a positive and cooperative manner

▼ Click here for workshop agenda

Date: Thursday, October 22nd, 2015
Time: 6 p.m. – 9 p.m.
Location: InterContinental Toronto Centre, 225 Front Street West, Toronto, ON, M5V 2X3
Meeting Room: Humber Room (Main Floor)

Instructor: Ivan Wanis Ruiz from Dale Carnegie Training

Ivan Wanis Ruiz has over 15 years of communication and public speaking experience. Originally trained at the Ministry of Attorney General’s Office of British Columbia in facilitation, he spent two years facilitating interactive workshops on racism and violence prevention. He is a distinguished Toastmaster (DTM), Certified Dale Carnegie trainer in High Impact Presentations, a graduate of The Second City Improv and accomplished actor whose credits include Supernatural, Covert Affairs and Smallville to name a few. He has been a guest instructor at The University of British Columbia Sauder School of Business, The OISE School at University of Toronto and The Ted Rogers School of Business Management at Ryerson University.

Ivan has also put his public speaking skills to the test in a variety of environments from formal awards ceremonies (Latin Chamber of Commerce Awards) to specialty events like Salsa on St. Clair. Most recently, Ivan was the host for the Pan Am / Parapan Am Games torch relay & games, speaking and entertaining groups of thousands nightly.

You can find out more about Ivan on his website:


Pricing CategoryEarly Bird* (Ends October 1)Regular*
OCA Member$79$99
OCA 2015 Graduate / Student Member$59$79
Non-OCA Member (Contact OCA for registration) 1-877-327-2273$129$149

*Plus HST

Refund/Cancellation Policy  

In the event that you choose to cancel your registration, a full refund less $25 will be provided for cancellations received in writing by October 9, 2015. No refunds will be provided after October 9, 2015.

Driving Directions: 

The InterContinental Toronto Centre is located at 225 Front Street West, Toronto, ON, M5V 2X3. The hotel is within close proximity to Toronto’s Union Station.

Phone:  1-416-597-1400
Toll Free:  1-877-660-8550
Maps/Driving Directions


Valet parking is $45.00 per 24 hours at the hotel.

Self-parking is available at The Metro Toronto Convention Centre at $26.00 (24 hours).


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