OCA

Building Referral Relationships (Rebroadcast)
2019-08-07 13:00 (America/Toronto)
Strong referral relationships with other health care providers in your community are a proven strategy for building your patient roster and providing excellent patient care. In this webinar, Drs. Sasha Hamid, Frank Nhan and Sheri Robertson share the insights they’ve gained in their collaborations with a range of health professionals including naturopaths, registered massage therapists, physiotherapists, physicians and nurse practitioners. They will discuss various types of referral relationships and how they have developed unique partnerships.

SpeakerDrs. Sasha Hamid, Frank Nhan and Sheri Robertson

Original BroadcastJune 08, 2016

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Social Media Marketing 101 (Rebroadcast)
2019-08-28 12:00 - 13:00
Learn how to use social media websites strategically to engage your patients and keep them choosing you.

Speaker
Ryan Nahas, Spark Marketing

Original Broadcast
November 12, 2014

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Protecting Your Practice and EHR
2019-10-09 12:00 - 13:00
The CCPA will present how to mitigate risk and liability when using EHRs in your clinic. You’ll learn how EHRs can be used for informed consent, roadmaps to care, practice protection and consistently excellent patient care. With technology becoming an essential part of the health sector, make sure your clinic is prepared for the future.

Speaker(s)
Dr. Greg Dunn and Dr. Dean Wright, CCPA

Original Broadcast
February 2016

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Integrating an Electronic Health Record System in Your Clinic
2019-10-23 12:00 - 13:00
An Electronic Health Record (EHR) system can help you quickly record thorough compliant, clinical notes that can easily be stored digitally. Iqbal Sian and Silvia Stanica of your OCA team will help you understand the process of implementing an EHR, as well as best practices and tips for EHR use.

Speakers
Iqbal Sian, Project Manager and Silvia Stanica, Project Analyst, OCA

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Are You Adequately Covered? Understanding Automobile Insurance Coverage (Rebroadcast)
2019-10-30 12:00 - 13:00
Do you know if you are adequately insured in the event that you or a family member are injured in a vehicle collision, or they injure someone else? OCA Affinity Partner, Beyond Law, explains the types of coverage available, including optional increased benefits, and the importance of understanding liability limits under a current auto policy.

Speaker(s):
Kate Mazzucco, Partner Beyond Law LLP and Josh Nisker, Partner Beyond Law LLP

Original Broadcast:
November 7, 2018

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How the WSIB is Transforming Premium Rate Setting for Ontario Businesses
2020-02-26 12:00 - 13:00
On January 1, 2020, the WSIB ushered in a new era of enhanced transparency and clarity in premium rate setting for almost 300,000 businesses across Ontario. Our new premium rate-setting model introduces new classifications for businesses, provides greater foresight into future rate changes and more insight around how your premium rate is set and adjusted. To ensure a smooth transition to the new model, all premium rate changes will be staggered over three years.

Speaker
Janine Dyck, Vice President of Employer Services, WSIB Ontario
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Financial Planning for Your Retirement
2020-03-25 12:00 - 13:00
Thinking about retiring within the next 15 years? If so, you’re probably thinking about all the financial and business aspects of selling, transitioning and retiring from your practice. Join us to get an overview of this topic, and how you can find more help.

Speaker(s)
Saeed Ally — Manulife Securities

Original Broadcast
May 10, 2016

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Alleviating Financial Worry During COVID-19: Managing Your Finances
2020-04-08 12:00 - 13:30
How to prepare and react to economic difficulties. We can’t always predict when things like a viral outbreak, recession, or other economic shock happens. But we can be prepared for them when they eventually occur. Tough times don’t last! Let’s talk about how to make sure you do. We won’t be going through government programs in detail, but we will discuss what you can do as a professional and business owner with your savings and financial management.

Speakers
Saeed Ally, CIM, CFP, B.Sc., IA Securities Inc.

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Special COVID-19 Webinars: What to Know for First Aid & CPR in a Pandemic
2020-04-15 12:00 - 13:30
In these difficult times, we may lose track of everyday skills that continue to be an important part of our daily lives. First Aid and CPR remain a basic competence of care providers, especially now during the global pandemic. We are pleased to announce the third webinar in our COVID-19 series with Dr. Theresa Lisk.
Dr. Lisk will discuss:

which personal protective equipment (PPE) is appropriate in this scenario
compression-only CPR
supplies to have on hand in your home and office for emergencies (Ie. first aid kit, medication

Speaker
Dr. Theresa Lisk, Dr. Theresa’s Health Institute

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Alleviating Worry During COVID-19: Financial Benefits and Tax Considerations
2020-04-22 12:00 - 13:30
Guest speaker Shayan Rashid, CPA, CA will discuss financial supports available to chiropractors through various federal and provincial programs to date. Ongoing updates to financial relief programs have resulted in confusion about what programs are applicable to chiropractors and if they meet the right qualifications. A review of the various loan options available to business owners will also be covered.

Speakers
Shayan Rashid, CPA, CA
SRJ Chartered Professional Accountants

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Integrating an Electronic Health Record System in Your Clinic (Rebroadcast)
2020-05-27 12:00 - 13:00
An Electronic Health Record (EHR) system can help you quickly record thorough compliant, clinical notes that can easily be stored digitally. Iqbal Sian and Silvia Stanica of your OCA team will help you understand the process of implementing an EHR, as well as best practices and tips for EHR use.

Speakers
Iqbal Sian, Project Manager and Silvia Stanica, Project Analyst, OCA

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Practical Budgeting to Achieve Your Goals (Rebroadcast)
2020-08-19 12:00 - 13:00
Living within your means is essential to financial stability and success, but traditional budgeting can be tedious and ineffective. Join us to learn a practical method to keep your budget in check that fits with your life and future goals.

Speakers
Saeed Ally, The Heritage Group – Manulife Securities

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Preparing Contracts (Rebroadcast)
2020-08-26 12:00 - 13:00
How can you prepare proper contracts which limit liabilities and ensure clarity?

Speaker
Denise Robertson, Mills & Mills LLP

Original Broadcast
May 4, 2016

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Convincing with Stories
2020-09-16 12:00 - 13:00
Whether with patients, colleagues or team members, convincing people to change their behaviour can be a challenge. In a perfect world, evidence and strong logic would be enough to convince people, but decisions are often made with emotions as much as with logic. This workshop will show you how you can use stories to overcome this challenge. By the end of this session, you will have two structures for creating convincing stories, and four best practices for enhancing your storytelling abilities.

Speaker(s):
Ivan Wanis Ruiz, Dale Carnegie Training

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How to Avoid and Resolve Disputes Before They Cost You Money (Rebroadcast)
2020-10-21 12:00 - 13:00
A legal overview of the types of disputes a chiropractor may be involved in – landlord, employee, partner, patient – and the cost of litigation.

Speaker(s):
David P. Lees, Mills & Mills LLP

Original Broadcast:
May 22, 2019

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Teaming Up: Critical Considerations for Associate Agreements (Rebroadcast)
2020-11-11 12:00 - 13:00
Joining an established practice can be a great way to launch your career. However, as in any business relationship, it is prudent to put the terms down on paper. Not only does a written agreement ensure that all parties understand the terms, but this also helps everyone discuss details, issues, and future eventualities that you may not have otherwise considered. Heather Keachie will review the basic structure of an associate agreement, critical considerations to bear in mind when negotiating, and a few practical suggestions for common issues.

Speaker:
Heather Keachie, Mills & Mills LLP

Original Broadcast:
March 22, 2017

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Practicing in Challenging Times
2020-11-25 12:00 - 13:00
Members of the CCPA Claims Team will explore trends and changes that are creating both opportunities and challenges for chiropractors. The team will help doctors better manage their risk in practice and protect themselves and their patients by sharing stories and wisdom from their work in risk management.

Speaker(s):
CCPA Claims Officers – Dr. Shima Shahidy, Dr. Kathryn Wheatley, Dr. Dean Wright

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Navigating a Pandemic: Considerations for Employees and Employers
2020-12-09 12:00 - 13:00
There were significant changes and impacts on both employees and employers in 2020. This webinar will review these changes and help attendees better understand how to protect themselves in their employment relationships moving into 2021. You will learn: What relief is available, what are the responsibilities of employers, what are the critical terms for employment contracts, and whether an independent contractor relationship preferred.

Speaker:
Reshma Kishnani, Mills & Mills LLP

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When to Incorporate a Practice: Converting a Sole Proprietorship to a Corporation (Rebroadcast)
2021-01-13 12:00 - 13:00
Find out how to convert a sole proprietorship into a corporation in Canada. Limited Liability Protection and Lower Corporate Tax Rate are explained thoroughly in this webinar.

Speaker
Shayan Rashid, CPA, CA, SRJ Chartered Accountants

Original Broadcast
May 2, 2019

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Estate Planning for Chiropractors: How To Protect Your Practice (Rebroadcast)
2021-01-27 12:00 - 13:00
The importance of wills, powers of attorney and other estate planning tools to protect your estate will be discussed – from estate/asset legislation, dependents’ or creditors’ claims and paying estate administration tax that could have been avoided.

Speaker
Meghan O’Neil, Mills & Mills LLP

Original Broadcast
January 16, 2019

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Chronic Pain in Older Adults: Comprehensive Assessment and Management (Rebroadcast)
2021-02-10 13:00
Managing chronic pain in older adults can be challenging, with multiple pain sites, comorbidities, cognitive decline and polypharmacy. In this webinar, Dr. Carlo Ammendolia will outline an extensive, practical approach to assessing and managing the expanding problem of chronic pain in older adults.

Speaker
Carlo Ammendolia D.C., Ph.D

Original Broadcast
December 4, 2019

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How To Connect And Build Trust With Strategic Questions & Active Listening (Rebroadcast)
2021-02-17 12:00 - 13:00
Webinar on how to use strategic questions and active listening to effectively communicate with patients. Learn how to better use questions with patients: improve rapport, better identify ailments and issues and create a more open environment for sharing. Understand how active listening impacts patient perception and patient outcomes.

Speaker
Ivan Wanis Ruiz, Dale Carnegie Training

Original Broadcast
September 26, 2018

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Additional Resources

Tips Sheet: Communication Strategies for Chiropractors
How to Connect and Build Trust with Strategic Questions & Active Listening: Presentation Slides

Related Webinars

Difficult Conversations with Patients
Breaking the Ice: Techniques for Instantly Building A Connection
Networking: Getting Ahead by Putting Others First

MP3

How To Connect And Build Trust With Strategic Questions & Active Listening

HST: Real Case Scenarios (Rebroadcast)
2021-02-24 12:00 - 13:00
This webinar will dive into the details of how to file a return with real case common errors and mistakes made by practitioners.

SpeakerRishabh Khamersa, SRJ Chartered Accountants

Originally BroadcastNovember 23, 2016

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Alleviating Business Worry During COVID-19: Business Preparedness and Perseverance (Rebroadcast)
2021-03-03 12:00 - 13:00
Learn how to mitigate your business challenges in the face of COVID 19. This webinar will educate you on your legal obligations as an employer, employee and contractor. As well, it will provide considerations to lessen your business losses. As we face uncertain times, it’s important to consider your commercial leases, financial obligations, professional responsibilities, and future of your business.

Speakers
Reshma Kishnani, Associate Lawyer, Mills & Mills LLP – Barristers & Solicitors
Ken Rosenthal, Associate Lawyer, Mills & Mills LLP – Barristers & Solicitors

Original Broadcast
April 1, 2020

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Updates Under the Employment Standards Act (Rebroadcast)
2021-03-10 12:00 - 13:00
There have been a number of recent changes (and reversals of changes) under the Employment Standards Act. Mills & Mills LLP will provide an update for employers and employees on current rights and obligations.

Speaker
Reshma Kishnani, Mills and Mills LLP

Original Broadcast
January 29, 2020

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Managing Back and Neck Pain During COVID-19: World Spine Care's Primary Spine Care Clinician Guide (Rebroadcast)
2021-03-17 12:00 - 13:00
As a result of the COVID-19 global pandemic, most primary spine care clinicians are unable to see their patients. In partnership with the Global Spine Care Initiative and a panel of 28 spine care authorities and clinicians from 10 countries on four continents, World Spine Care has developed resources to help clinicians manage their patients’ spinal pain in the time of social distancing. Join us to learn about these resources and how you can continue to support your patients.

Speakers
Scott Haldeman, Founder, World Spine Care
Dr. Jean Moss, Panelist
Dr. Moez Rajwani, Panelist
Dr. Pat Tavares, Panelist
Moderator
Stefanie Ince, Executive Director, World Spine Care

Original Broadcast
May 13, 2020

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Update on Auto Insurance Reform and LAT Decisions Impacting Your Practice (Rebroadcast)
2021-03-24 12:00 - 13:00
The PC government has proposed reform to the Auto Insurance System in Ontario and the License Appeal Tribunal (LAT) hears disputes arising from auto insurance claims. There are multiple decisions that will define Minor Injuries and exceptions, including discussion on chronic pain. Dr. Rajwani will provide updates based on recent government working groups and a summary of the decisions that may impact your clinical decision making insurance claims. There are multiple decisions that will be shared which outline the definition of Minor Injury and exceptions from minor injury including discussion on chronic pain. Dr. Rajwani will provide a summary of recent decisions that may impact your clinical decision making.

Speaker
Dr. Moez Rajwani, Health Policy Officer, OCA

Original Broadcast
November 6, 2019

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The Basics: Emergency First Aid in Your Practice (Rebroadcast)
2021-03-31 12:00 - 13:00
Take away helpful emergency tips and learn about basic first aid skills suitable for an office environment. Practice staff will benefit from this webinar, starting with what to have in your office first aid kit.

Speaker
Dr. Theresa Lisk, Dr. Theresa’s Health Institute

Original Broadcast
September 18, 2019

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Digging Into Data: A Primer On Extended Health Care Industry Trends & What They Mean For Your Practice
2021-04-28 12:00 - 13:00
Please note that this webinar has been postponed due to technical difficulties and will be rescheduled at a later date. We apologize for any inconvenience.

Data has been described as the gold of the 21st century. An immensely valuable resource, it is mined from our daily digital interactions by researchers, governments, and corporations alike. Extended health care (EHC) insurance companies and administrators are no exception to this trend. They collect data through their websites and online claims submission portals, as well as purchase it from third parties such as social media companies. This webinar will explore what the hunger for data means for you and your chiropractic business, and look at how you can protect yourself and leverage data to improve your business practices and advance the profession.

Moderator
Dr. Moez Rajwani, Chair, OCA Extended Health Care Advisory Council
Speakers
Charlene Theodore, In-House Counsel, Ontario English Catholic Teachers’ Association
David Boyce, ABC Insurance Solutions Inc.
Maryza De Silva, Product Manager, Ontario Chiropractic Association

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Go Paper Free! Transition From Paper To Electronic Records (Rebroadcast)
2021-05-05 12:00 - 13:00
Transition to a paperless practice; learn how to prepare your clinic using the best strategies for adopting an electronic health record. Members share how they’ve already implemented an EHR including the benefits and challenges.

Speaker
Drs. Edward Finoro, Faisal Malik and OCA’s Andre Pires, Product Manager, Software Development

Original Broadcast
October 24, 2018

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