Patient Care Award

The Patient Care Award recognizes a chiropractor, clinic or organization that has excelled in providing exceptional patient experiences. The nominee will have demonstrated a dedicated effort to build a practice that creates an exceptional patient care lifecycle – from the initial point of contact to care.

Dr. Ramsackal Patient Care Award Recipient

Dr. Lisa Ramsackal (centre) received the 2019 OCA Patient Care Award for her work leading a diverse, multidisciplinary team that focuses on patient goals through a team-based collaborative approach. She is flanked by Dr. Greg Dunn on the left and Dr. Ken Brough on the right.

Criteria

Preference is given to a nominee who supplies testimonials and letters of reference from patients, staff, partners, community members and collaborating health professionals.*

Nominations must indicate the effect of the nominee on their patients, including raised awareness and implementation of innovative ideas and best practices to achieve exceptional patient care in all of the following areas:

  • Delivery of Outstanding Service & Collaboration: The recipient works with a broad range of health professionals in a variety of collaborative models of care to provide high quality, cost-effective, patient-centred care.
  • Patient Experience & Satisfaction: The recipient consistently receives positive feedback and high satisfaction ratings from patients about their experience. As a result of exceptional patient care, patients regularly return and refer the recipient to people they know.
  • Development of patient-centred models of care: The recipient has developed models of care that are regarded as ideal treatments or a best practice guide among their professional colleagues.

* To be eligible, a minimum of two testimonials and/or letters of reference from patients, staff, partners, community members and collaborating health professionals must be submitted.

Questions about the awards? Contact OCA at oca@chiropractic.on.ca or call 416-860-0070 | Toll-free: 1-877-327-2273.

Nominations

Nominations are now closed for the OCA 2020 awards.

Current Winners

2019 Award Winner: Dr. Lisa Ramsackal

Dr. Ramsackal is the founder of Innova Integrated Wellness Centre, a clinic committed to delivering a high standard of patient-centred care. She leads a diverse, multidisciplinary team that focuses on patient goals through a team-based collaborative approach.

Dedicated to providing excellence in patient-centred care, she consults and communicates with her patients’ extended health network to improve overall care, health management and treatment outcomes.

Dr. Ramsackal is passionate about patient education and was featured as a weekly health and wellness speaker on a local television program. She is also the author of a health and wellness column and provides presentations on chiropractic care and pregnancy.

Past Patient Care Award Winners